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Refund policy
You have the right to withdraw from this contract within 14 days without giving reasons.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods or. has.
In order to exercise your right of withdrawal, you must contact us at,
Lange Mikrotechnik / Petra Boros
Schwemme 123
26441 Jever
info.foganova@gmail.com
by means of a clear statement (for example, a letter or e-mail sent by post) informing us of your decision to withdraw from this agreement. You can use the enclosed model withdrawal form, which is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.
You bear the direct costs of returning the goods.
- To
Lange Mikrotechnik / Petra Boros
Schwemme 123
26441 Jever
E-mail: info.foganova@gmail.com
- Hereby (*) I/we (*) revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
-Ordered on (*)/received on (*)
-Name of the consumer(s)
-Address of the consumer(s)
- Signature of the consumer(s) (only in case of paper notification)
- Date
_______________
Tel 04461 9254833
info.foganova@gmail.com
The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods or. has.
In order to exercise your right of withdrawal, you must contact us at,
Lange Mikrotechnik / Petra Boros
Schwemme 123
26441 Jever
info.foganova@gmail.com
by means of a clear statement (for example, a letter or e-mail sent by post) informing us of your decision to withdraw from this agreement. You can use the enclosed model withdrawal form, which is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.
Consequences of the revocation
If you cancel this contract, we will refund you from all payments we have received from you, including the delivery costs (except for the additional costs resulting from your having chosen a different type of delivery than the most favourable standard delivery offered by us) to pay back immediately and no later than within 14 days from the date, when we receive the notice of your withdrawal from this Agreement. For this refund, we will use the same payment method you used in the original transaction unless otherwise expressly agreed with you; in no case will you be charged for this refund. You must return the goods to us immediately and in any case within 14 days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the 14-day period.You bear the direct costs of returning the goods.
Revocation form
Sample withdrawal form
- To
Lange Mikrotechnik / Petra Boros
Schwemme 123
26441 Jever
E-mail: info.foganova@gmail.com
- Hereby (*) I/we (*) revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
-Ordered on (*)/received on (*)
-Name of the consumer(s)
-Address of the consumer(s)
- Signature of the consumer(s) (only in case of paper notification)
- Date
_______________
Received a defective item?
We attach great importance to the satisfaction of our customers. However, if it still happens that an article is incomplete or damaged, transport damage can never be excluded. If this is the case, please contact our customer service on +49 4461 9254833 or by mail to info.foganova@gmail.com so that we can work out the best solution with you.Damage and warranty cases
Please contact our warranty and repair service for warranty claims.Tel 04461 9254833
info.foganova@gmail.com